Diana: You were the first to return my phone call when I was calling around to rent baby gear, and I can’t imagine having a better customer experience. The two cribs were like-new and my children were thrilled to have such great beds for their twins. Since the kids are climbers, these sturdy cribs took all the worry out of leaving them in their own room at night. The highchairs were spotless and made meals a pleasure. You also found a balance bike for us: Happiness is having a bike for a four-year old when he gets bored! You said you would drop everything off at 10 am and you did exactly that. You carried the beds upstairs, put the highchairs in the kitchen, and set everything up and showed us how they worked. You also picked everything up as scheduled. It was an absolute pleasure to do business with you, Diana, and I would give your service a 10+ out of 10.